Run a fully CCS-compliant, paperless service — smarter, greener, and fully online.

HubHello automates the administrative backbone of childcare management. As a fully CCS-compliant, cloud-based platform, it digitises all essential functions — invoices, Statements of Entitlement, enrolments, sleep and nappy records, and incident reporting — ensuring accuracy, compliance, and a seamless transition to paperless operations.

Manage enquiries, offers, and enrolments from one central dashboard.

Streamline the enrolment process with a unified system that manages every step — from family registration and online bookings to offers and confirmations. For multi-centre services, HubHello provides a centralised waitlist that reduces duplication, eliminates manual entry, and ensures a consistent experience across locations.

Enable families to book casual or vacation care online — simply and securely.

BookMe makes managing bookings and schedules effortless. Once children are enrolled, families can easily book sessions for Vacation Care or casual attendance online. Services can customise booking settings — including upfront payments, cut-off dates, and availability — while maintaining compliance with daily ratios. Bookings can be created, held, and published at any time, with all data automatically synced to your HubWorks configuration for seamless accuracy.

Keep parents connected with real-time updates, payments, and bookings.

Keep families informed and engaged through a dedicated Parent Portal that centralises communication and access. Parents can view daily updates — including sleep times, nappy changes, bottles, sunscreen applications, and incident reports — while also managing bookings, paying invoices online, and updating details securely in one place. The result is a streamlined, transparent experience that builds trust and reduces administrative workload for your team.

Automate invoicing, CCS adjustments, and fee collection effortlessly.

Dynamic iPay automates the financial side of service management. Invoices and payments adjust automatically when CCS entitlements or attendance patterns change, minimising manual updates and improving cash flow reliability. Transactions are processed securely, providing peace of mind for both families and services.

Manage staff permissions securely with flexible role-based access.

Maintain oversight and security across your team with customisable permissions. Directors, administrators, and educators can be assigned access levels appropriate to their roles, ensuring sensitive information remains protected while keeping workflows efficient and auditable.

Gain full visibility across financial and operational performance.

Access up-to-date reporting across every aspect of your service — from revenue and balances to attendance and compliance. Customisable dashboards turn complex data into actionable insights, helping leadership teams monitor trends, identify efficiencies, and make evidence-based decisions.

Record sign-ins securely and eliminate paper sheets for good.

Replace manual sign-in sheets with secure, digital attendance tracking. Each sign-in is verified by authorised contacts, recorded in real time, and synchronised with attendance reports and billing data, improving accuracy, compliance, and operational efficiency.

Simplify observations, planning cycles, and curriculum documentation.

Educate empowers educators to document, plan, and share learning journeys with structure and purpose. Observations, reflections, and cycles of planning are captured digitally, linked to curriculum frameworks, and instantly visible to families — strengthening communication and pedagogical alignment.

Oversee all your centres and data from a single, unified view.

For organisations managing multiple centres, HubHello’s Enterprise Dashboard provides a consolidated, real-time overview of operations. Users can view performance data, manage waitlists, and switch between services seamlessly — enabling faster decision-making and consistent management across sites.